Fine Print

Warranty


All new Oskar Pascal watches have an international five-year warranty. Oskar Pascal guarantees that all new watches purchased from oskarpascal.com are free from defects in material or workmanship for five years from date of purchase under the following conditions. If an error would occur within this period, Oskar Pascal will correct this at no cost to the customer by repairing or, if a repair is not possible, provide the customer with a new watch.

In addition, work carried out during a complete service by Oskar Pascal Service Centre are covered by a two-year warranty. The warranty period begins with the return of the watch to the Customer.

Excluded from the warranty are normal wear and tear, especially on the leather straps. Claims under this warranty are also invalid if the watch has defects or damage caused by improper use or when the watch shows indications of external influence or modification by unauthorized persons or unauthorized service centres, except when explicitly permitted in writing by Oskar Pascal.

Right of cancelation
All Oskar Pascal timepieces are manufactured and assembled on order. Cancelation is not possible after paid deposit.

Warranty claims
Oskar Pascal guarantees all products sold by Oskar Pascal to be free of manufacturing defects in material and workmanship upon delivery to the consumer. In case of any issue with your product contact our service center by email — service@oskarpascal.com — for immediate assistance.

Service


Your Oskar Pascal watch is made of exclusive materials and manufactured with the highest standards. Taking proper care of you watch will help keeping it working reliably and with precision.

Taking daily care of your watch
Cleaning the watch case and pods with a cloth occasionally helps preserve the lustre. Make sure your watch is fitted properly on your wrist to avoid premature wear and improve the winding system. When wearing your Oskar Pascal daily, we recommend that you wind your watch once a month. In case you don’t wear your watch for a couple of days, we recommend that you wind your watch manually before putting it on.

In our everyday life we are often exposed to magnetic fields that can affect the watch by making it run slower, faster or even stop. If you notice any fixed rate deviation, your watch could have been magnetized. This can easily be fixed by a professional watchmaker using a simple demagnetization process.

Leather straps should not be exposed to or submerged in water to prevent discoloration and deformation.

Service intervals
We recommend that you have the water resistance checked once a year and a complete service every five to seven years. Contact us by email — service@oskarpascal.com — to get instructions on how to submit your watch for service.

Shipping


All watches are delivered by first class express, fully insured, free of charge. It is not possible to deliver to freight forwarders, P.O. boxes or hotels. All deliveries require a signature. If you have any questions please contact our service centre by email: service@oskarpascal.com

Payment


We offer payments by credit card, PayPal and bank transfer.
All prices are in EUR and excluding VAT, local taxes, customs and other related costs.

When ordering you will be required to provide certain information, such as your address and billing information. As customer it is your responsibility that this information is accurate and to ensure that it stays up to date.


Press

Press releases


For press releases or further information about our watches, please contact us at:

Angelina Jolin
Marketing Director
pr@oskarpascal.com

Oskar Pascal AB
Press and Public Relations
Nybrogatan 8
114 34 Stockholm
Sweden

ONLINE PRESS ROOM

Press coverage


Selection of the media coverage Oskar Pascal and our watches have received.

Image gallery


These downloadable images are only allowed to be used in the context of editorial content or by authorized Oskar Pascal retailers and should be accompanied by the citation “Copyright: Oskar Pascal”. Any other use needs to be approved by us in writing prior to use.


Contact

Head office

Oskar Pascal AB
Nybrogatan 8
114 34 Stockholm
Sweden

General questions

info [@] oskarpascal.com

Customer service

support [@] oskarpascal.com

Press inquiries

press [@] oskarpascal.com

Join our team

career [@] oskarpascal.com


Privacy Policy

1. Who we are

The data controller in charge of the processing of personal data associated with this Internet service for the purposes of the General Data Protection Regulation (GDPR) is:

Oskar Pascal AB
Nybrogatan 8
114 34 Stockholm
Sweden

VAT SE 559210020901

Web: https://www.oskarpascal.com
E-mail: info@oskarpascal.com

2. What personal data we collect and why we collect it

We only collect information about you if we have a reason to do so, such as to provide our services, to communicate with you, or to make our services better. By visiting oskarpascal.com (“our site”) you are accepting and consenting to the practices described in this policy.

We collect personal data, that you provide to us, such as by filling out a contact form, ordering a product or a service, registering for an account, subscribing to a service, participating in a marketing promotion or requesting information and/or material. Such personal data may consist of:

a)  Contact information (such as name, postal address, email address, and mobile or other telephone number)

b)  Purchase, transaction and payment information (such as your payment card number, expiration date, authorization number or security code, delivery address, and billing address)

c)  Customer service information (such as inquiries, comments, and product repair history)

d)  Username and password

e)  Information regarding your personal or professional interests, date of birth, marital status, demographics, and experiences with our products and contact preferences

f)  Comments, photographs and other content you provide

g)  Contact information you provide about friends or other people you would like us to contact; and information we may obtain from our third-party service providers.

We collect metadata, for example details of your visits to the Website, such as traffic data, location data, IP address, browser information, session data, preferences, settings, weblogs and other communication data, which we monitor during your interaction with the Website.

3. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

4. Contact forms

We offer you the option of subscribing to a newsletter, which will regularly inform you about our company and our services. When you subscribe to the newsletter, we will process the data entered by you (email headers and any other data provided voluntarily).

5. Cookies

We use cookies on our website. These are small text files which are stored on your device (computer, smartphone, tablet, etc.) and saved by your browser.

a)  Purpose
We use cookies for the optimal technical function of our website, in particular for site navigation and offering the basic functions. We also use optional cookies which give us extra information, such as for analyzing data traffic and advertising purposes.

b)  Length
Cookies remain on your device for different lengths of time:

Session cookies: These cookies are deleted from your device immediately after you close your browser.

Persistent cookies: These cookies remain on your device even after you close your browser and allow you to, for example, be recognized next time you visit the site.

6. Don't agree on Cookie use

If you do not want to allow cookies, you can change your browser settings on your computer or other device that you use. If you continue to use the site without changing your browser settings, we assume that you prefer to receive all cookies on the site. Many browsers also have features that allow you to view and delete cookies. Some features on the site may be affected unless cookies are allowed. See the browser’s help pages for more information.

7. Embedded content from other websites

Information on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

8. How long we retain your data

We generally discard information about you when it’s no longer needed for the purposes for which we collect and use it, described in section B above, and we’re not legally required to keep it.

For example, we keep the web server logs that record information about a visitor to our website, like the visitor’s IP address, browser type, and operating system, for approximately 30 days. We retain the logs for this period of time in order to, among other things, analyze traffic to our website and investigate issues if something goes wrong on our website.

9. Who we share your data with

We may have to share your personal data with third parties. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

10. What rights you have over your data

a) Information
Upon request, you can receive information about the personal data that we have saved about you at any time free of charge.

b) Correction, deletion, setting limitations on processing (blocking) and objection
If you no longer agree with your personal data being saved or your information is not correct, we will arrange for your data to be deleted or blocked upon receiving appropriate notification thereof, or we will make the necessary corrections (provided this is possible under applicable laws). The same shall apply if we should only process your data in a more restrictive manner in the future.

c) Right to revoke declarations of consent with effect on the future
You may revoke any previously granted declaration of consent at any time with effect on the future. Your revocation will be without prejudice to the lawfulness of the data processing that took place prior to your revocation.

d) Restrictions
The rights set out above do not apply to data that does not allow us to identify the data subject, i.e. data that was anonymised for analysis purposes. We may be able to provide you with information on your data, delete your data, restrict the processing of your data, correct your data or transfer your data to another company if you provide us with additional information that allows us to identify you.

11. How we protect your data

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

12. Google Analytics

We use Google’s tracking tool Google Analytics on our website. We use Google Analytics to evaluate how you use of our website, to compile reports on the activities within this website and to provide other website-related services, thereby improving usability.

When using Google Analytics, website visitors’ interactions are primarily captured and systematically evaluated using cookies.

13. YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

14. Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.


Order and availability — Limited Editions